family & friends
Regular socialization and contact with family and friends are both greatly beneficial to the health and wellbeing of seniors. This is why at Chapin Home, we always welcome and encourage visits from our residentsโ nearest and dearest.
Visit Us Today
Visiting Information (as of 1/2026)ย
- Chapin recommended visiting hours are 10:00am to 8:00pm.
- All visitors must utilize our Kiosk to sign into the building. Please note first time visiting will take more time to allow our security team to get guests into our visitor log system.
- Please always wear your ID Badge.
- All visitors, please be sure to inform security when you are leaving for the day and sign out of Kiosk and discard your ID badge.
- Chapin will continue to screen and if you are feeling sick, please defer your visit.
- Visitors who wish to wear a mask when on premises, can and they are available at the security desk when you arrive.
- Separate room is available for large groups. Please inquire with Nursing, Social Work and/or Recreation department.
- Food/Drink during visits: Please inform nursing to verify appropriate diet. See Resident Gold Pages for policies.
- Chapin continues to remind everyone vaccination is the best way to prevent illness.
All these points are subject to change based on the needs of the facility and guidance
from Federal, State and Local regulations.
Visitor Amenities
- Wi-Fi
- General Store
- Beauty Parlor
- Beautiful Outdoor Patios and Koi Pond
- iPads for FaceTime and Zoom if needed or required to connect with Loved ones unable to visit.
Directions
From New York City:
- Take the Grand Central Parkway to Parsons Boulevard, exit 16
- follow the Service Road to 164th Streetย
- make a right, two blocks to Chapin Parkway, (traffic light) make a leftย ย
- Chapin Home is located at the top of the hill
โFrom Long Island:
- Grand Central Parkway West to 168th Street Exit 17ย
- take the Service Road to 164th Street, make a left
- go two blocks south of Chapin Parkway
- make a left on Chapin Parkway to top of the hill
Transportation
From Jamaica:
- Independent Line Hillside/Parsons stop
- Take Q65 Flushing bound (north) to 164th street and Chapin Parkway
- Walk up hill to nursing home
โFrom Flushing:
- #7 IRT or LIRR to Main Streetย
- Take Q65 Jamaica bound (South) to 84th Avenue and 164th street
- โWalk up hill to nursing home
From Manhattan:
- โRโ or โFโ train on Independent Line to Parsons Boulevard Station at Hillside Avenue
- Take Q65 to Chapin Parkway
- Walk up Hill to nursing home
By Car:
- Chapin Home is located on Chapin Parkway & 164th Street, Jamaica, two blocks south of the Grand Central Parkway.
The COVID-19 Outlook
We are committed to keeping our families up to date on important information as it concerns Covid-19. Please visit our Family Notifications page for the most up to date information.
Frequently Asked Questions
Q: Is there an age restriction for visiting at Chapin Home?
A: Any on-site visiting has an age restriction.ย Children under 16 can visit with an adult 18 years of age or older.
Q: Is there parking available on site for visits?
A:ย We have limited parking on-site.ย ย If available 1 vehicle per family will be allowed to park in our front parking lot located to the right of our entrance.ย ย Please announce yourself when you buzz in.ย ย Let security know your name, how many people in the vehicle and the resident and time of your appointment.
Q: Do I have to wear a Mask?
A: Chapin Home encourages all visitors to wear a fabric or surgical mask for the continued safety of residents and staff.
Q: What is Chapin Homeโs policy on Social Distancing?
A: Staff, residents and visitors of Chapin Home are highly encouraged to practice social distancing.
Q: Can I bring food or drinks to my visit?
A:ย The DOH guidance is no food or drinks during visits.ย ย You are welcome to leave food or drinks for your loved one at the security desk area.ย ย We will be sure to get this treat to your loved one after the visit.
Q: Can I bring a gift/flowers/other items?
A:ย We know that family and friends love to give and bring gifts, flowers and other items for their friend and loved one.ย ย Please feel free to leave all items at the front desk and they will be delivered to your loved one following the visit.
Q: How many people can visit during an In-Person Visit?
A: Each In-Person visit can have up to 2 visitors. All visitors must read the visiting guidelines and sign that they have read and understand their content. Please go to (link to In-Person page) for more detailed information and to sign up for a visit.
Q: Is there any reason my visiting at Chapin Home may be cancelled?
A: In an effort to always promote health and safety, and in accordance with CDC and NYSDOH guidelines Chapin Home reserves the right to suspend, restrict or restructure the Visitation Policies and Procedures at any time.
Q: What if I have a question about my loved one that does not have to do with Visiting at Chapin Home?
A: Please feel free to reach out to our Social Work Team and our Nursing Team to get assistance with addressing any non-visiting issues.